Operations Manager – Landscaping Construction

📍 Location: Richmond Hill, ON | On-Site

💰 Compensation: $80,000–$200,000/year (Base Salary + Bonus + Commission)

OUR CORE VALUES

At Action Home Services, our team is guided by the values below. To succeed in this role, you must be aligned with them:

1) Accountability

ME: Takes responsibility for tasks, communicates issues early, and follows through without excuses.

WE: Encourages accountability in others, supports teammates to stay on track, and helps solve problems instead of blaming.

2) Collaboration

ME: Works well with others, communicates clearly, and supports the team when needed.

WE: Helps create teamwork, shares knowledge, assists others to succeed, and keeps the team connected.

3) Trust

ME: Is reliable, honest, respectful, and consistent; can be counted on with clients and team.

WE: Builds trust in the team by being supportive, fair, and setting an example of integrity.

4) Improvement (1% Every Day)

ME: Learns from feedback, training, seminars, and books; applies improvements daily.

WE: Motivates others to improve, shares learning, and helps teammates grow through support and feedback.

5) Ownership

ME: Takes initiative and owns the final result — good or bad. Solves problems, follows through, and treats work like it’s their own business.

WE: Helps the team take ownership by setting the example, stepping up when needed, and supporting others to be proactive and responsible.

6) Never Settle

ME: Maintains the highest standards in everything, never takes shortcuts, and focuses on quality, professionalism, and consistent results.

WE: Raises the standard for the team, corrects issues respectfully, and helps others improve quality and performance.

WHO WE ARE

At Action Home Services (AHS), we don’t just build beautiful landscapes — we build careers, growth, and legacies. As an award-winning, full-service landscaping construction company, we’re known for delivering premium quality, bold design, and exceptional client experience across the GTA.

We are currently seeking a driven and organized Operations Manager to help keep our rapidly growing operation running like clockwork. This is a full-time, boots-on-the-ground role for someone who can connect the dots across departments, keep projects moving, and bring big energy to the field.

WHAT YOU’LL DO

As the Operations Manager, you’ll be the central link between design, sales, field teams, and clients. You’ll ensure that every project — from backyard dream to final build — runs smoothly, efficiently, and with 5-star results.

Your Responsibilities Will Include:

- Overseeing the operational flow of landscape construction projects from contract to completion

- Coordinating project timelines, schedules, and budget allocation

- Collaborating with project managers, designers, and the field team to meet client expectations

- Maintaining regular communication with the finance department to support accurate invoicing and payment timelines

- Supporting permit application processes and ensuring proper documentation

- Monitoring construction progress to ensure all design, quality, and safety standards are met

- Managing procurement and logistics for timely material and equipment delivery

- Engaging with clients and suppliers to maintain strong relationships and problem-solve in real time

- Leading administrative duties related to operations, including reporting and forecasting

- Tracking internal performance KPIs and assisting in estimating and budgeting

QUALIFICATIONS

We’re looking for someone who’s operationally sharp, adaptable, and thrives in a fast-paced, team-first environment.

What You Bring:

- Minimum 5 years of experience in landscaping or construction industry

- At least 2 years of experience in operations or project coordination

- Strong understanding of landscape design/build process and industry standards

- Proficiency in Microsoft Office and project management software

- Excellent communication and organizational skills

- Ability to manage multiple priorities while maintaining attention to detail

- Familiarity with design drawings, budgets, and estimating is a strong asset

- A proactive mindset — you're the kind of person who sees what needs to be done and gets it done

COMPENSATION & BENEFITS

💼 Salary: $70,000–$125,000/year

💰 Bonus + Commission Opportunities

🦷 Extended Health & Dental Benefits

🛠️ Career Development & Company Events

📆 Schedule: Monday to Friday (Some weekend flexibility required)

READY TO MAKE YOUR MARK?

If you’re a natural leader, love the construction environment, and want to help shape the future of GTA’s finest landscaping firm — we want to hear from you. Join a team where execution matters, communication is key, and excellence is the only option.