Office Administrator – Landscaping Company

Location: Richmond Hill, ON | On-Site

Compensation: $50,000 + annually (Based on Experience + Bonus)

OUR CORE VALUES

At Action Home Services, our team is guided by the values below. To succeed in this role, you must be aligned with them:

1) Accountability

ME: Takes responsibility for tasks, communicates issues early, and follows through without excuses.

WE: Encourages accountability in others, supports teammates to stay on track, and helps solve problems instead of blaming.

2) Collaboration

ME: Works well with others, communicates clearly, and supports the team when needed.

WE: Helps create teamwork, shares knowledge, assists others to succeed, and keeps the team connected.

3) Trust

ME: Is reliable, honest, respectful, and consistent; can be counted on with clients and team.

WE: Builds trust in the team by being supportive, fair, and setting an example of integrity.

4) Improvement (1% Every Day)

ME: Learns from feedback, training, seminars, and books; applies improvements daily.

WE: Motivates others to improve, shares learning, and helps teammates grow through support and feedback.

5) Ownership

ME: Takes initiative and owns the final result — good or bad. Solves problems, follows through, and treats work like it’s their own business.

WE: Helps the team take ownership by setting the example, stepping up when needed, and supporting others to be proactive and responsible.

6) Never Settle

ME: Maintains the highest standards in everything, never takes shortcuts, and focuses on quality, professionalism, and consistent results.

WE: Raises the standard for the team, corrects issues respectfully, and helps others improve quality and performance.

WHO WE ARE

At Action Home Services (AHS), we’re not your average landscaping company — we’re a high-performance team driven to create stunning outdoor spaces across the GTA. With award-winning design, premium construction, and a 5-star client experience, we’re building more than backyards — we’re building a legacy.

We’re currently seeking a proactive and detail-oriented Office Administrator to join our Richmond Hill headquarters. If you’re organized, fast-paced, and thrive in a team that values results over excuses, we want to hear from you.

ABOUT THE ROLE

This is an essential support role for someone who keeps the wheels turning — ensuring everything from client communication to payroll runs smoothly. You'll be the go-to person for day-to-day operations, supporting our designers, project managers, sales, and leadership team.

KEY RESPONSIBILITIES

Serve as the first point of contact for clients, vendors, and team inquiries

Manage incoming emails and calls, route messages, and schedule appointments

Support internal departments with documentation, data entry, and coordination

Track project updates, purchase orders, invoices, and receipts

Prepare and maintain accurate reports, contracts, and internal records

Coordinate with HR and accounting for onboarding, payroll, and employee records

Maintain office supply inventory, order materials, and manage vendor relationships

Support basic marketing admin: review requests, organize photos, and update templates

Assist the leadership team with scheduling, travel bookings, and meeting agendas

Keep the office organized, professional, and running efficiently

QUALIFICATIONS

Required:

Minimum 2+ years of experience in office administration

Strong knowledge of Microsoft Office Suite (Excel, Word, Outlook)

Excellent communication skills (spoken and written)

Strong attention to detail and time management

Ability to multitask and work independently in a fast-paced environment

Proactive mindset — you take ownership of tasks and follow through

Positive attitude, strong work ethic, and team player mentality

Preferred:

Experience in a construction, trades, or landscaping environment

Familiarity with CRM systems (e.g. Monday.com, Jobber, or similar)

Basic understanding of accounting or HR administration

COMPENSATION & BENEFITS

Salary: $40,000–$65,000/year

Bonus Opportunities

Extended Health & Dental Coverage

Team Events & Company Culture Perks

Schedule: Monday to Friday (On-site, 9AM–5PM)

JOIN A TEAM THAT’S BUILT TO WIN

At AHS, we’re committed to growth — for our clients and our team. You’ll work with passionate professionals who expect excellence and provide the support to achieve it. If you’re looking for a role where no two days are the same and your work makes a real impact — this is it.