Landscape Chief Operating Officer (COO)

Action Home Services Inc.
Richmond Hill, Ontario: (ON)
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Application Deadline
September 30, 2026
Pay/Salary Range
$135,200 to $228,800/year
Experience Level
Manager
Avg. hrs/week
Full Time
Employment Term
Permanent/Year-Round
Driver's License
Required

Job Description

THE OPPORTUNITY

AHS runs a compressed production year: an April-to-November build season across landscape construction,

custom pools, and outdoor structures, a winter of planning, hiring, and pre-selling, and a spring ramp that punishes

any operation that is not ready. The COO owns that machine.

This is a hands-on executive seat. The mandate is to turn sold backlog into built projects at target gross margin:

production scheduling, job costing discipline, field leadership, fleet and yard operations, and the systems that keep

them honest. Strategy matters here, but this seat is judged on what got built, at what margin, and how safely.

ABOUT ACTION HOME SERVICES

Action Home Services is a premium outdoor design-build company serving the Greater Toronto Area: complete

landscape construction, custom swimming pools, and outdoor living environments, carried from design and permits

through construction, licensed trades, and warranty. While much of the industry contracts, AHS continues to grow

and invest in people, equipment, and new divisions.

• Approximately $20M in annual production, and growing

• Design, permits, construction, licensed trades, and a 10-year warranty under one roof

• A premium client base that expects, and pays for, execution quality

THE MANDATE

Production & Margin

• Own gross margin performance across divisions: weekly job costing reviews, estimate-versus-actual analysis,

and cost-to-complete tracking on every active project

• Run production scheduling and capacity planning: manage backlog aging, sequence starts against crew

capacity and permit timelines, and protect committed start dates

• Lead pre-construction meetings for the sales-to-production handoff: scope, drawings, budget, and site logistics

locked before mobilization

• Feed field actuals back into estimating so production rates and material lists stay honest and future bids protect

margin

People & Field Leadership

• Lead department heads and production managers on a weekly operating cadence: schedules, crew

assignments, safety, quality, lessons learned

• Own the seasonal workforce plan: the spring hiring ramp, foreman development and retention, and winter

planning that sets up the next season

• Hold leaders accountable to a scorecard of production KPIs, and walk job sites often enough to know whether

the scorecard is telling the truth

• Manage the subcontractor bench: prequalification, seasonal capacity commitments, and performance

Systems, Fleet & Compliance

• Standardize and continuously improve SOPs, dashboards, and reporting across departments

• Own yard, fleet, and equipment operations: utilization, maintenance programs, and CVOR compliance

• Own the OHSA safety program: competent supervisors, Working at Heights, trench and excavation protection,

WSIB clearances for subcontractors, and readiness for Ministry of Labour site visits

WHAT SUCCESS LOOKS LIKE IN YEAR ONE

• Job costs reviewed weekly on every active project, with estimate-versus-actual variance shrinking quarter over

quarter

• One production board covering all divisions, with a rolling 4-6 week lookahead and backlog quantified in

crew-days

• Measurable improvement in schedule reliability and labor productivity

• Zero lost-time incidents, with locates and excavation protection documented on every dig

• A foreman bench strong enough to stand up new crews without diluting margin

WHO YOU ARE

• 10+ years in construction, landscaping, or design-build operations; 5+ years leading multi-crew, multi-division

production

• Have owned a $10M+ P&L or a production operation of 30+ field and office staff

• Fluent in job costing, WIP, production rates, labor recovery, and overhead recovery, and can explain them

without notes

• Experience running a seasonal, weather-dependent business: spring ramp hiring, winter planning,

weather-driven rescheduling

• Working knowledge of Ontario's OHSA and WSIB obligations for a construction employer

• A systems builder: SOPs, scorecards, and operating cadences that outlast individual managers

• Gold Seal, PMP, or Landscape Industry Certified Manager credentials are an asset

WHAT WE OFFER

• A leadership seat with real authority, direct access to ownership, and room to build

• A company that invests: in people, equipment, and new divisions

• Long-term stability and growth in a consolidating industry

To apply or start a conversation: [application instructions / contact]

Qualifications

Education:
  • College/Technical Training or Trades Certificate,
  • University Degree,
Skills & Professional Training

Compensation

$135,200 to $228,800/year
Benefits

• A leadership seat with real authority, direct access to ownership, and room to build

• A company that invests: in people, equipment, and new divisions

• Long-term stability and growth in a consolidating industry

To apply or start a conversation: [application instructions / contact]

Application Instructions

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Additional Application Instructions:

Applications must include:
  • Cover Letter
  • References
  • Resume
Application Deadline:
September 30, 2026
Apply Now
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