Horticultural Project Leader

Job Number: 2

Permanent   |  Bala, Ontario   |  Posted on May 05, 2018


Reports to Management

Duties – General Overview (but not limited to)

  • Delegate tasks to team members fairly and with equal participation
  • Monitor team’s performance, proactively motivate and empower team to work to their full potential
  • Provide education & expertise to team members on plant identification, plant care, task completion
  • Monitor absenteeism/punctuality and address issues promptly with clear documentation
  • Conduct team member performance appraisals as required
  • Liaise between clients and management to ensure excellent communication and client experience
  • Proactively and promptly address any client concerns and report immediately to management
  • Ensure customer service requests are completed
  • Actively ‘up-sell’ services at every opportunity, promptly submitting accurate information to sales department
  • Ensure tidiness of every project, attention to detail and “wow” factor
  • Ensure supplies and tools are stocked and on truck based on daily requirements
  • Keep tools and power equipment maintained and ready for daily use
  • Follow procedures as required for tool and power equipment repair
  • Ensure proper use and care of hand tools, power equipment and refueling of power equipment
  • Organize and accurately complete paperwork as required
  • Complete monthly vehicle reports, ensure team truck is clean, promptly address vehicle maintenance as required


Aligned with our Core Values: Principled Recognized Innovative Dependable Engaged

  • Comply with procedures and policies, monitor evidence of P.R.I.D.E.
  • Excellent leadership (proactive, motivational and team building), communication and interpersonal skills
  • Manage project budgets effectively – Prioritize, delegate & plan effective use of time, materials and equipment.
  • Follow and enforce the company employee manual, site hazard management and safety program
  • Apply exceptional plant care knowledge proactively
  • Manage conflict within the guidelines of Company violence and harassment policy
  • Provide clear direction and respond to crew member questions with respect
  • Demonstrate keen focus on Customer Experience and proactive inter-departmental communication
  • Operate company vehicles in a safe and professional manner
  • Represent the Company in a professional manner in all interactions (i.e. with clients, public, sub-trades, peers)
  • Practice good housekeeping of tools etc. on all sites at all times
  • Bring concerns regarding safety or personal/staff issues promptly to the attention of the Management Team
  • Punctual, dependable and “steps up” in peak season when needed
  • Attend all mandatory meetings, contribute in a professional manner and collaborate with core team.


  • Horticultural knowledge and team leadership experience
  • Holds a valid “G” license with clean record (max. 3 pts.)
  • Holds a valid and current first aid certificate

Physical Demands

  • Manual lifting and carrying, shoveling, raking, standing, bending, crouching, kneeling
  • Repetitive motions, hand/wrist vibration, reaching, negotiating stairs, slopes, and uneven terrain
  • Work outdoors in varying conditions (i.e. biting insects, indigenous wildlife, various temperatures, inclement weather)
  • Work alongside open bodies of water
  • Varying seasonal hours. Peak season may require up to 60 hr/week

Are you up for the challange?

Contact: Chris@watersedgelandscaping.com

705-762-1110 ext.21


Job summary


Water's Edge Landscaping

Job Type



Bala, Ontario

Start Date

Apr 15, 2019